About Us

We're not just a supplier. We're the team behind your machine.

The Dog Wash Company was built on a simple belief: that the best business partnerships are built on trust, not transactions. Every machine we install comes with a team that genuinely invests in your success- before, during, and long after launch day.

What we stand for

Support that doesn't disappear

Anyone can sell you something. What sets us apart is what happens after.

Our team is reachable, responsive, and genuinely invested in keeping your machine performing and your revenue flowing.

Quality without compromise

Our machines are the best available in the UK market – touchscreen operated, modern in design, and built for the demands of a high footfall commercial environment.

We won’t install anything we’re not proud of.

Partnership over product

We’re not here to shift machines. We’re here to build long term relationships with businesses that share our commitment to doing things properly.

Every partner we take on, we take on for the long run.

It’s not only a great way of making money without having to really lift a finger. It’s passive income that you’re not even thinking about, whilst offering something to your customers and local community which people really love.
Pooch's Yard Doggy Day Care
Kyle
Pooch’s Yard Dog Day Care
From first conversation to first wash - and beyond.
We've made the process as straightforward as possible. Most businesses are up and running in just a few simple steps - with our team guiding you every step of the way.
Discovery & Consultation
[01]

Suitability call, partner agreement, and install booking

It all starts with a conversation. On our initial free, no-obligation consultation calls we’ll learn about your business, your space, and whether a dog wash machine is the right fit – this is often all we need to get the ball rolling. We’ll send you our Installation Guide so you know exactly what to expect, before you sign our partner agreement and lock in your installation date.

Site Preparation
[02]

Placement advice and utilities prep

We’ll advise on the best placement for your machine to maximise footfall and usability – and we’re always happy to talk this through in detail. Once placement is agreed, we’ll help you understand exactly what utilities need to be in place and guide you on getting the right contractors booked, so your site is fully prepped and ready for installation day.

Installation
[03]

Professional installation by our experienced team

Our team takes care of the full installation on the agreed date, working efficiently to minimise disruption to your business. By the time we leave, your machine is in, tested, and ready to earn from day one.

Launch
[04]

Handover, training, and launch support

We’ll walk you and your team through everything you need to know before we head off. We also provide specialised marketing guidance on how to best launch your new service – from signage to social media to launch event support – so you can hit the ground running and start attracting customers to your machine.

Ongoing Support
[05]

Servicing, tech support, and long term partnership

Our partnership doesn’t end at installation. Our experienced technicians are available for on site callouts and over the phone advice whenever you need it – minimising downtime and keeping your revenue flowing. You’ll also receive ongoing marketing support to help drive awareness and footfall, a listing on our national network locations map, and exclusive partner access to discounted products and parts through our shop. We’re always just a call away.

No staffing needed. No hassle.

Our machines are fully self-service – your customers do the work, and you collect the revenue. We handle everything else. See what’s included in every install:

Download Brochure
The people behind your partnership.
We're a team of technicians, installers, sales and marketing specialists, and support staff - all united by the same commitment to doing right by our partners. When you work with The Dog Wash Company, you're working with real people who pick up the phone, show up on time, and care about getting it right.
Luke from The Dog Wash Company

Luke

Founder & Director
Emma from The Dog Wash Company

Emma

Head of Sales

Gary

Sales Executive

Sam

Sales Executive

Kaitlynn

Marketing Manager

Mark

Operations Manager
from The Dog Wash Company

Nick

Field Engineer
Matt from The Dog Wash Company

Matt

Field Engineer

Lewis

Finance Specialist
Eloise from The Dog Wash Company

Eloise

Accounts
And of course — Zorro, Tuppence, Brody, Kira, and Coby - our four-legged quality control team.
The Dog Wash Company
The Dog Wash Company
Brody from The Dog Wash Company
Dog being washed in a self-service dog wash machine
Dog being washed in a self-service dog wash machine