My Dog Wash Limited, trading as The Dog Wash Company, is committed to protecting your privacy in line with the UK GDPR and Data Protection Act 2018.
My Dog Wash Limited t/a The Dog Wash Company. office@thedogwashcompany.co.uk | 01202 403553
What we collect
- Name, email, phone number and business details when you contact us, book a call, download resources or place an order
- Technical data (IP address, browser type, pages visited) collected automatically when you use our website
Why we collect it
- To respond to enquiries and provide our services
- To process orders and consultation bookings
- To send marketing communications where you’ve consented or we have a legitimate interest
- To improve our website
- To meet our legal and contractual obligations
We never sell your data. We may share it with service providers (website host, booking system, payment processor, email platform), finance partners where relevant, and professional advisers or authorities where legally required — all under appropriate data protection agreements.
How long we keep it
- Enquiry data: up to 3 years from last contact
- Transaction data: 7 years (HMRC requirement)
- Marketing data: until you unsubscribe or request deletion
We use essential, analytical (e.g. Google Analytics) and marketing cookies. You can manage these through your browser settings. Continued use of our site implies consent.
You have the right to access, correct, erase, restrict, object to, or receive a portable copy of your data, and to withdraw consent at any time. Email us at office@thedogwashcompany.co.uk to exercise any of these rights — we’ll respond within one month.
If you’re unhappy with how we’ve handled your data, you can complain to the ICO at ico.org.uk or 0303 123 1113.
We use SSL encryption and restrict internal access to personal data to those who need it. We may update this policy periodically. The latest version will always be on our website.